Refund Policy

We hope you enjoy your time at D&G Store and know your pleasure is our priority. We apologize if this is the case. Returns and exchanges are always accepted. This Return Policy details the procedures established to make the return process as simple as possible.

Eligibility

1. 1. 1. The item must be returned in the same condition as you got it and in the original packaging (if applicable).
      2. Perishable goods, things that lose their quality after opening, and gift cards are not returnable.
      3. Timeframe:
      4. You may request a refund or exchange up to7 days from delivery.
      5. Please let us know within 48 hours of receiving the merchandise if it is broken or faulty.
      6. Performing a Return:
      7. Please get in touch with our support staff or visit the Returns section of our website to begin the return process.
      8. Include your order number, the reason for the return, and any other information or photographs that may be helpful.

Exchanges and Returns

1. 1. 1. Our staff will examine the returned item whenever we get it to see whether it is still valid.
      2. If your return is valid, you will get a credit to the method you used to make the initial purchase.
      3. Products may be exchanged if they are still in stock. We will refund your payment if your desired outcome is out of stock.
      4. Items that cannot be returned
      5. No refunds for shipping expenses, gift-wrapping fees, or other similar expenditures incurred as part of the original transaction will be given. All refunds and exchanges will be handled as quickly as possible. Contact our helpful customer service staff with any questions or reservations regarding our return policy.